Updating Firmware

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Revision as of 15:49, 27 June 2023 by Katie.peters (talk | contribs) (adding more to the first paragraph)
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Dell Poweredge Servers

Sometimes fixing a failed node requires updating the firmware. If you are having issues figuring out which firmware updates or versions are needed, Dell can provide direct download links upon request. To make this request, a Technical Support Report (TSR) needs to be submitted in a ticket. To generate this TSR, please see the following article. Then submit a Dell ticket with the TSR log requesting direct download links for any firmware that require updates.

As of March 2023, the following firmware versions are approved for the IC:

  • BIOS 2.10.2
  • iDRAC 6.10.30.00
  • Non-Expander Storage Backplane Firmware for Select PowerEdge Platforms 6.97, A00
  • Broadcom NetXtreme-E Network Device Firmware 22.3.2
  • PowerEdge CPLD R6525/ R7525 Version 1.2.0

You can obtain the drivers on the Dell website. Dell Product Support: Drivers

Your service tag number is the serial number for the server which is listed on the pull-out tag of the server.

All Node Provider Troubleshooting links