Updating Firmware

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Revision as of 17:41, 4 April 2023 by Katie.peters (talk | contribs)
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Dell Poweredge Servers

Sometimes fixing a failed node requires updating the drivers. As of March 2023, the following firmware versions are approved for the IC:

  • BIOS 2.10.2
  • iDRAC 6.10.30.00
  • Non-Expander Storage Backplane Firmware for Select PowerEdge Platforms 6.97, A00
  • Broadcom NetXtreme-E Network Device Firmware 22.3.2
  • PowerEdge CPLD R6525/ R7525 Version 1.2.0

You can obtain the drivers on the Dell website. Dell Product Support: Drivers

Your service tag number is the serial number for the server which is listed on the pull-out tag of the server.

Performing a firmware update with a USB

Here is how you can use a USB to perform a firmware update. For the following method to work please download the .efi file, a screenshot of the correct one to download is here.

    1. Copy the file to a USB device
    2. Plug in the USB device and press F11 during POST to enter BIOS Boot Manager
    3. Navigate to the System Utilities menu and select BIOS Update File Explorer
    4. Select the USB device and navigate through the directory contents to find the executable (.efi)
    5. Launch the executable and follow the instructions provided by the flash utility.


All Node Provider Troubleshooting links