Difference between revisions of "Updating Firmware"
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Sometimes fixing a failed node requires updating the firmware. If you are having issues figuring out which firmware updates or versions are needed, Dell can provide direct download links upon request. To make this request, a Technical Support Report (TSR) needs to be submitted in a ticket. To generate this TSR, please see the following [[IDRAC access and TSR logs|article]]. Then submit a Dell ticket with the TSR log requesting direct download links for any firmware that require updates. | Sometimes fixing a failed node requires updating the firmware. If you are having issues figuring out which firmware updates or versions are needed, Dell can provide direct download links upon request. To make this request, a Technical Support Report (TSR) needs to be submitted in a ticket. To generate this TSR, please see the following [[IDRAC access and TSR logs|article]]. Then submit a Dell ticket with the TSR log requesting direct download links for any firmware that require updates. | ||
| − | You can obtain the drivers on the Dell website. | + | * You can obtain the drivers on the Dell website. [https://www.dell.com/support/home/en-us?app=products Dell Product Support: Drivers] |
| − | [https://www.dell.com/support/home/en-us?app=products Dell Product Support: Drivers] | + | * Your service tag number is the serial number for the server which is listed on the pull-out tag of the server. |
| + | * You can also refer to the [https://wiki.internetcomputer.org/wiki/RMU_build_Gen-1.5:_IV._Best_Practices_-_C._Dell_OpenManage_Enterprise?veaction=edit§ion=9#Applying_Firmware_Updates Updating Firmware] section of our [[Dell OpenManage Enterprise (OME) (Dell Nodes)|Dell OpenManage Enterprise]] documentation. | ||
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[[Node Provider Troubleshooting|All Node Provider Troubleshooting links]] | [[Node Provider Troubleshooting|All Node Provider Troubleshooting links]] | ||
Latest revision as of 17:24, 1 March 2024
Note that when doing firmware updates, it is best to follow the guidance of the server manufacturer.
Dell Poweredge Servers
Sometimes fixing a failed node requires updating the firmware. If you are having issues figuring out which firmware updates or versions are needed, Dell can provide direct download links upon request. To make this request, a Technical Support Report (TSR) needs to be submitted in a ticket. To generate this TSR, please see the following article. Then submit a Dell ticket with the TSR log requesting direct download links for any firmware that require updates.
- You can obtain the drivers on the Dell website. Dell Product Support: Drivers
- Your service tag number is the serial number for the server which is listed on the pull-out tag of the server.
- You can also refer to the Updating Firmware section of our Dell OpenManage Enterprise documentation.