Difference between revisions of "Updating Firmware"

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==Dell Poweredge Servers==
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Note that when doing firmware updates, it is best to follow the guidance of the server manufacturer.
  
Sometimes fixing a failed node requires updating the drivers. As of March 2023, the following firmware versions are approved for the IC:
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=Dell Poweredge Servers=
* BIOS 2.10.2
 
* iDRAC 6.10.30.00
 
* Non-Expander Storage Backplane Firmware for Select PowerEdge Platforms 6.97, A00
 
* Broadcom NetXtreme-E Network Device Firmware 22.3.2
 
* PowerEdge CPLD R6525/ R7525 Version 1.2.0
 
  
You can obtain the drivers on the Dell website.
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Sometimes fixing a failed node requires updating the firmware. If you are having issues figuring out which firmware updates or versions are needed, Dell can provide direct download links upon request. To make this request, a Technical Support Report (TSR) needs to be submitted in a ticket. To generate this TSR, please see the following [[IDRAC access and TSR logs|article]]. Then submit a Dell ticket with the TSR log requesting direct download links for any firmware that require updates.  
Dell Product Support: [https://www.dell.com/support/home/en-us?app=products Drivers]
 
  
Your service tag number is the serial number for the server which is listed on the pull-out tag of the server.
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* You can obtain the drivers on the Dell website. [https://www.dell.com/support/home/en-us?app=products Dell Product Support: Drivers]
 
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* Your service tag number is the serial number for the server which is listed on the pull-out tag of the server.
==Performing a firmware update with a USB==
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* You can also refer to the [https://wiki.internetcomputer.org/wiki/RMU_build_Gen-1.5:_IV._Best_Practices_-_C._Dell_OpenManage_Enterprise?veaction=edit&section=9#Applying_Firmware_Updates Updating Firmware] section of our [[Dell OpenManage Enterprise (OME) (Dell Nodes)|Dell OpenManage Enterprise]] documentation.
 
 
Here is how you can use a USB to perform a firmware update. For the following method to work please download the .efi file, a screenshot of the correct one to download is [https://mywikis-wiki-media.s3.us-central-1.wasabisys.com/internetcomputer/Screenshot-efi.png here].
 
*# Copy the file to a USB device
 
*# Plug in the USB device and press F11 during POST to enter BIOS Boot Manager
 
*# Navigate to the System Utilities menu and select BIOS Update File Explorer
 
*# Select the USB device and navigate through the directory contents to find the executable (.efi)
 
*# Launch the executable and follow the instructions provided by the flash utility.
 
  
  
 
[[Node Provider Troubleshooting|All Node Provider Troubleshooting links]]
 
[[Node Provider Troubleshooting|All Node Provider Troubleshooting links]]

Latest revision as of 17:24, 1 March 2024

Note that when doing firmware updates, it is best to follow the guidance of the server manufacturer.

Dell Poweredge Servers

Sometimes fixing a failed node requires updating the firmware. If you are having issues figuring out which firmware updates or versions are needed, Dell can provide direct download links upon request. To make this request, a Technical Support Report (TSR) needs to be submitted in a ticket. To generate this TSR, please see the following article. Then submit a Dell ticket with the TSR log requesting direct download links for any firmware that require updates.


All Node Provider Troubleshooting links